Security Portal

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Overview

We understand how important it is for you to safeguard your data.

So the commitment to security is ingrained in every aspect of our business. We employ multiple layers of security measures and a comprehensive range of techniques to ensure the highest level of data protection.

We created this portal to let you understand what exactly it means.

In short, everything you log to Neptune remains yours, including your training data, code, hyperparameters, metrics, or saved model files. At any time, you can choose to log, access, download, or delete any of these.

Feel free to explore the portal in detail. Learn all about our security posture, find answers to the most frequent questions and request access to our security documentation.

In case of any specific questions or requests, contact support@neptune.ai.

For additional product information, head to our product documentation.

Compliance

SOC 2 Logo
SOC 2
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Companies of all sectors and sizes trust neptune.ai

Roche-company-logoRoche
New Yorker-company-logoNew Yorker
Waabi-company-logoWaabi
Brainly-company-logoBrainly
InstaDeep-company-logoInstaDeep
deepsense.ai-company-logodeepsense.ai
Veo-company-logoVeo
株式会社シナモン(シナモンAI)-company-logo株式会社シナモン(シナモンAI)
Workable-company-logoWorkable
NNAISENSE-company-logoNNAISENSE
ReSpo.Vision-company-logoReSpo.Vision
Continuum Industries-company-logoContinuum Industries

Documents

SOC 2
Penetration Testing
Acceptable Use Policy
Access Control Policy
Backup Policy
Encryption Policy
General Incident Response Policy
Information Security Policy
Other Policies
Password Policy
Risk Management Policy
Software Development Lifecycle
Vulnerability Management Policy

Risk Profile

Third Party DependenceYes
HostingMajor Cloud Provider

Product Security

Data Security
Multi-Factor Authentication
Role-Based Access Control
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Data Security

Access Monitoring
Backups Enabled
Data Erasure
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App Security

Responsible Disclosure
Code Analysis
Software Development Lifecycle
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Access Control

Data Access
Logging
Password Security

Infrastructure

BC/DR
Google Cloud Platform
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Network Security

Firewall
Virtual Private Cloud

Corporate Security

Email Protection
Employee Training
HR Security
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Policies

Acceptable Use Policy
Access Control Policy
Backup Policy
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Security Grades

SecurityScorecard
neptune.ai
Security Scorecard A grade
app.neptune.ai
Security Scorecard A grade
Qualys SSL Labs
neptune.ai
A+
app.neptune.ai
A+

If you need help using this Trust Center, please contact us.

If you think you may have discovered a vulnerability, please send us a note.

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